Porhibited And Restricted Items

UPS Canada (Bosnia and Herzegovina)


Additional Import Documentation
Importers (companies and private individuals) are requested to provide an original Power of Attorney for shipments being under customs hold and with a pending import clearance. Regular customers might issue a permanent POA until further notice otherwise the POA will be requested for every single shipment see Invoice data for more details in regard to the availability of any contact details.
Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

Additional Export Documentation
No Information found on this topic for the selected country or territory.
Additional Clearance Information
Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax, but also the freight charge and other fees.
Medicines and medical equipment

Due to the latest storage conditions and terms for a bonded warehouse, medicines and medical equipment which do not require special/temperature treatment must be customs cleared within 48 hours and within 12 hours for the shipments that do require special/temperature treatment.

If a clearance within the requested timeframe cannot be issued, e.g. due to missing / incomplete import documentation, shipments will be returned to the origin country or territory.

Weight limit & Import clearance of goods originating from Asian / African countries or territories.

Goods of Asian / African origin, with weight over 500 kg per shipment cannot be cleared at Sarajevo Airport Customs site; such shipments must be cleared at one of the following customs sites: Gradiska, Sarajevo/CI Halilovici, Tuzla or Mostar.

Office Representatives cannot act as an importer of record for imports into Bosnia and Herzegovina due to a recent change in customs legislation. A representative needs to be engaged to issue a customs clearance declaration.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Areas Served
Service is provided to and from every address in the country or territory.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Sunday, and official holidays.
Spring +0100/ Fall +0100
Bosnian, Croatian, Serbian
Convertible Marks(BAM)
Billing Options
  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Bosnia Herzegovina . If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Data shipments require an invoice with the separated value of the data and of the media (CD, DVD).
Due to the latest storage conditions and terms for a bonded warehouse, medicines and medical equipment which do not require special/temperature treatment must be customs cleared within 48 hours and within 12 hours for the shipments that do require special/temperature treatment.

If a clearance within the requested timeframe cannot be issued, e.g. due to missing / incomplete import documentation, shipments will be returned to the origin country or territory.

Importers of medicines and medical equipment are obliged and responsible by local law to handle temperature sensitive medical shipments according the package labelling and shippers instruction. A temperature storage needs to be guaranteed and documented by UPS Bosnia and Herzegovina. Delivery of goods to final consignee with specialized vehicles without interrupting the cold chain needs to be organized by the importer at their own cost.

In cases of free domicile shipments, additional cost for a special delivery is applicable and will be charged to the shipper by local UPS.

Due to the latest storage conditions and terms for a bonded warehouse, medicines and medical equipment which do not require special/temperature treatment must be customs cleared within 48 hours and within 12 hours for the shipments that do require special/temperature treatment.

If a clearance within the requested timeframe cannot be issued, e.g. due to missing / incomplete import documentation, shipments will be returned to the origin country or territory.

Importers of medicines and medical equipment are obliged and responsible by local law to handle temperature sensitive medical shipments according the package labelling and shippers instruction. A temperature storage needs to be guaranteed and documented by UPS Bosnia and Herzegovina. Delivery of goods to final consignee with specialized vehicles without interrupting the cold chain needs to be organized by the importer at their own cost.

In cases of free domicile shipments, additional cost for a special delivery is applicable and will be charged to the shipper by local UPS.

Data shipments require an invoice with the character of the USB stick (storing intercompany data) and the value of the USB Stick.
Gift Exemptions
45.00 European Monetary Unit (Euro) EUR
individual-to-individual
per shipment

In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes. Customs Office reserves the right to assess duty or tax or both for gift shipments regardless of the shipment value.

0.00 Convertible Marks BAM
no gift exemption
no gift exemption
Invoice Requirements
Non-document shipments to Bosnia and Herzegovina must include 1 original and 2 copies of an invoice. The original invoice must be stamped and signed originally.

Due to changes in Customs regulations all non-document shipments (including goods of no commercial value) must show the following on the invoice:

  • Terms of delivery using the worldwide classification scheme "Incoterms 2000", and include destination city
  • Terms of payment
  • Consignee's telephone number

Shipments of documents do not require an invoice.

The consignee's mobile number and e-mail address if available, should also appear on the invoice.


UPS Paperless Invoice is available for small package exports from this country or territory.

UPS Paperless Invoice is available for small package imports to this country or territory.

Items Classified as Documents

The destination country or territory considers the following items as document shipments. If criteria are listed, the shipment must meet the criteria to be considered a document shipment.

Tickets for events like stage performances, football matches or concerts can be sent as documents.

Event tickets coming from a printing company and sent to the organizer of the event or ticket sales offices cannot be sent as documents.


UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.
Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Bosnia Herzegovina .

Bulk Beeswax
Human ashes
Personal Effects cannot be shipped between these countries or territories
Chewing tobacco

Chewing tobacco (snus included) cannot be imported into Bosnia and Herzegovina by private individuals. Only licenced companies can import this type of goods.

Saturday Delivery Available

Saturday Delivery Available: Yes

Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

Service Options

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

  • UPS Worldwide Expedited
  • UPS Worldwide Express
  • UPS Worldwide Express Plus
  • UPS Worldwide Express Saver
Special Clearance Requirements
New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.
Value Limits

Private Shipments

  • 150.00 European Monetary Unit (Euro) (EUR)
    • Deminimis Value in Bosnia applies only for purchased goods and gifts. All non-document shipments may be assessed duty or tax or both regardless of the shipment value.

      Shipments accompanied with non-commercial proforma invoices valued up to 150.00 EUR will be considered as low value shipments, without import charges for importer.


    Commercial Shipments

  • 25.00 European Monetary Unit (Euro) (EUR)
    • Deminimis Value applies in Bosnia for samples and promotional goods only. All non-document shipments may be assessed duty or tax or both regardless of the shipment value.

    Weight and Size Limits
    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    419 cm (165 in. ) per package
    Length and girth combined


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